All Policies:
Registration, Pricing, Subscription | Payments, Payment Methods, Offers | Refund, Cancellation, Shipping, Delivery | Terms & Conditions | Privacy Policy
- Payment: The subscription amount for the service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged and subscribed by user by Payment Method indicated on the “Profile” page. The length of your payment amount will depend on the type of subscription that you choose when you signed up for the service. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your subscription began on a day not contained in a given month.
- Payment Methods: To use our service on subscription basis, you must provide one or more Payment Methods. In case your primary Payment Method is declined or no longer available to us for payment of your subscription fee, you remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until you make pre-payment of service with a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
- Updating your Payment Methods: You can update your Payment Methods by going to the “Profile” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you can use subscription plan to continue the applicable Payment Method(s).
- Promotional Offers: We may offer special promotional offers, plans or subscriptions (“Offers”) from time to time. Offer eligibility is determined by us at its sole discretion and we reserve the right to revoke an Offer and put user account on hold in the event that we determine you are not eligible. Users of households with an existing or recent subscription may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent subscription to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.
- Payments for the Services offered by “dhaxo” shall be on a 100% advance basis. The payment for Service once subscribed to by the subscriber is not refundable and any amount paid shall stand appropriated. Refund if any will be at the sole discretion of “dhaxo”. “dhaxo” offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Users card/bank accounts. User acknowledges and agrees that “dhaxo”, at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid or payable by a subscriber/user against any amount(s) payable by User to “dhaxo” under any other agreement or commercial relationship towards other products/services. “dhaxo” gives no guarantees of server uptime or applications working properly. All is on a best effort basis and liability is limited to refund of amount only. “dhaxo” undertakes no liability for free Services. “dhaxo” reserves its right to amend / alter or change all or any disclaimers or terms of agreements at any time without any prior notice. All terms / disclaimers whether specifically mentioned or not shall be deemed to be included if any reference is made to them.
- “dhaxo” uses the maximum care as is possible to ensure that all or any data / information in respect of electronic transfer of money does not fall in the wrong hands. For completing online transactions involving payments a user is directed to a Payment Gateway, “dhaxo” does not store or keep credit card data. Since the transaction happens on a third-party network not controlled by “dhaxo”, once a credit card transaction has been completed, the payment information is not accessible to anyone at “dhaxo” after completion of the on-line transaction at the Payment Gateway, this ensures the maximum security.
- “dhaxo” shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and / or information relating to or regarding online transactions using credit cards / debit cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise.
- Though “dhaxo” payment reconciliation team works on a 24 x 7 basis, “dhaxo” offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts. This is on account of the multiplicity of organizations involved in processing of online transactions, the problems with Internet infrastructure currently available and working days/holidays of financial institutions. Refunds in the event of wrong/objectionable account and related content being posted on the site would be at the discretion of “dhaxo”. If you utilize “dhaxo”in a manner inconsistent with these terms and conditions, “dhaxo” may terminate your access, block your future access and/or seek such additional relief as the circumstances of your misuse may be deemed to be fit and proper.
- Termination: “dhaxo” may, without notice in its sole discretion, and at any time, terminate or restrict your use or access to “dhaxo” (or any part thereof) for any reason, including, without limitation, that “dhaxo” based on its judgement and perception believes you have violated or acted inconsistently with the letter or spirit of these terms and conditions or any applicable law.
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Terms of conditions specific for users/ banks/ Payment Gateways
- You will comply with all applicable Data Protection Laws in relation to the Processing of personal data; and not process personal data which is irrelevant, in an unlawful manner and excessive with regard to agreed purposes as defined in the privacy policy and these terms and conditions
- You shall implement adequate technical and organizational controls to protect the shared personal data obtained from “dhaxo” against unauthorized or unlawful processing and against accidental loss, destruction, damage, alteration or disclosure
- You agree to provide reasonable assistance as is necessary to facilitate the handling of any Data Security Breach (as applicable the privacy law as applicable) in an expeditious and compliant manner
- You agree that the responsibility for complying with a the request of an individual with respect to his/her personal data lies with the Party which holds/processes the personal data collected/shared
- You warrant and represent that the institution shall not disclose or transfer Personal Data obtained from “dhaxo” to any sub-processors without ensuring that adequate and equivalent safeguards to the Personal Data.
- You shall retain or process shared personal data for no longer than is necessary to carry out the agreed purposes.